Policies and Documentation

At Thing Adventures, we are committed to providing services that are not only enjoyable and enriching but also in strict adherence to the highest standards set by the National Disability Insurance Scheme (NDIS). Below, you'll find links to our key policies, service agreements, and easy-read documents designed to make our procedures and services clear and understandable.

Service Agreements: Our service agreements outline the details of the supports and services we offer, including terms and conditions, to ensure a clear understanding between Thing Adventures and participants. Policies: We maintain a range of policies to ensure the safety, wellbeing, and satisfaction of our participants. These policies are in line with NDIS standards.
  • Privacy and Confidentiality Policy
  • Incident Management Policy
  • Risk Management Policy
  • Cancellation Policy
  • Participant Rights Policy

Easy-Read Documents: Understanding that information accessibility is key, we provide easy-read versions of our critical documents. These are designed to be straightforward and user-friendly.

  • Easy-Read Privacy Policy
  • Easy-Read Incident Management Process
  • NDIS Service Overview - Easy Read

NDIS Information: For those new to the NDIS or looking for more information about how it works, we have resources to help guide you.

  • Understanding the NDIS
  • How to Apply for NDIS Funding

Other Documentation: Here are additional documents and forms that might be useful for our participants and their families.

  • Participant Feedback Form
  • Emergency and Disaster Management Plan
  • Participant Onboarding Checklist

Keeping You Informed

Our documentation is regularly updated to reflect any changes in NDIS policies or our internal procedures. We recommend checking back periodically for the most current information.

Need Assistance?

If you have any questions about our policies, service agreements, or need assistance with any of our documents, please don't hesitate to contact us. Our team is always ready to provide the support and information you need.